The hot topic of the moment: the security of your customers, your agents and your business when taking phone payments. Our products provide the safeguard you need.
Ever-tightening regulations alongside several high-profile security breaches have highlighted many challenges when it comes to taking phone payments. Here are just a few:
Complying with PCI standards is a complex and time consuming worry. We take this burden out of your hands by providing products that remove you from the PCI scope completely when taking payments.
The lengthy procedure of repeating card details over the phone is not only a security risk, it’s also a source of friction for your customers. By eliminating this process entirely, we provide them with a smoother, faster experience.
Removing your agents from the payment process completely means they’ll no longer be a target for fraudsters and will have one fewer mundane and repetitive task to undertake.
Our flagship product for taking payments over the phone can be combined with others in our award-winning suite to provide you with an all-encompassing solution:
PayGuardTM helps businesses take card payments securely over the phone, removing agents from the process and protecting customers' personal information.
Transform's artificially intelligent IVR reduces friction faced by the customer when they call your business by routing them to agents based on their previous activity.
VoiceGuardTM helps businesses who want to verify callers' identities by automating the process, reducing manual verification, enhancing security and improving the caller experience.
Want to see more? Take a look at our 1 minute explainer videos
Transform The artificially intelligent inbound call solution, Transform is multi carrier and runs above your existing system to bring you the very best IVRs.
VoiceGuardTM is the only turnkey voice biometric identification system available in the UK, a complete product and service that is ready for immediate use with any telephone system.
inSurveyTM is the only multi-channel survey tool that brings you your customers’ truth.
The best way to be assured is to hear what other say about us
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